Resume

Click here for a Printable PDF Resume

  • IT System Administrator, Amare Inc

    Jan 2013 - Present

    _IT Administration supporting three different environments (Production, Stage and Development) in the 100% Cloud-based environment of Amazon Web Services (AWS)
    __Empasis on CDN of Digital Assets: Web (IIS), S3, Private Content & CloudFront
    __Integration with Directory Services in multiple VPCs over Private/Public Subnets
    _Microsoft SQL Server both in Production & Development stakeholders
    _Architecting, Setup and Maintenance of Windows and Linux Operating Systems
    __LAMP Stack for typical Wordpress Setup (Linux, Apache, MariaDb & PHP)
    _PCI-DSS Compliance, Level 3.2 & SAQ-D for full legal compliance
    _Various 3rd Party Services Integration within the Ecosystem: Google Workspaces, SourceGear Vault Source Code Respository, OpenVPN access to Private VPC

  • HelpDesk Manager/IT Support, Hot Topic Media

    June 2003 - Jan 2013

    _Setup Web, Application, Email and Blog Servers (Windows, FreeBSD or Linux, depending on requirement)
    _Maintained Microsoft SharePoint Portal Services and Microsoft Exchange for two Coast ADDS replication

  • Virus Removal Technician, Symantec

    Apr 2002 - June 2003

    _Troubleshooting, diagnosis and (often) manual removal of computer viruses
    __ Technical Phone Support, including up-sell of Norton AntiVirus
    _QA of various removal tools
    _Selected for Focus Group representative to consumer division of Symantec

  • Site Operations Tech, Keen/Ingenio

    Aug 2000 - Apr 2002

    _Monitoring, escalation and resolution of technical issues for Telephony web service
    _Internal document writing, Web App, Email and Voice Portal Servers maintenance

  • Office Manager, Sherlock Oil Company/Standard Oil

    Sept 1989 - Aug 2000

    _Office Manager including HR: All hiring and termination of Employees
    _50+ Payroll and documenting Training Manuals
    _Daily entries, Books and Shift Report consolidation

Certifications

Certifications I've received during my Career

Microsoft Certification for Thom Tessandori
Google Apps Certification for Thom Tessandori
Google Analytics Certifction for Thom Tessandori
Google Analytics Certification for Thom Tessandori
Techsmith SnagIt Techniques for Feedback and Organizational Communication for Thom Tessandori

Music Portfolio

Music

Self-Publishing Book